I had the chance to spend some time with the @Toku team today, and was grateful for the opportunity to moderate a fireside chat with CEO Thomas Laboulle.
“Toku” in Japanese means to untie, or to solve, which is actually quite a fitting name for what the company does.
We have probably all experienced this before. You call a company with a problem, get routed from one option to another, wait, and sometimes still do not get the answer you need.
In simple terms, $Toku Ltd(TKU.SI) helps companies solve that customer experience problem, using communications infrastructure and AI to help customers get answers and resolve issues faster.
The part I found interesting was the growth story.
Toku is already strong in APAC, and is looking to grow further in Europe, the Middle East and Latin America. Gross profit and order book are growing, although there is naturally some lag between winning a contract and recognising the revenue.
And then there is AI. 😃
What was useful for me was hearing less about the AI buzzword, and more about where it is actually being used today. Toku is already using AI to create tangible value for customers, while Makimoto, its open source AI initiative, adds another interesting layer.
Of course, this is still a growth company.
Execution matters. Profitability matters. Expanding into new markets is never straightforward. Trading liquidity is also relatively modest, and I suspect many investors are still trying to understand exactly what Toku does.
Maybe that is where the interesting part lies.
There seems to be a gap between the growth potential we heard about today and how well the business is currently understood by the market.
That does not mean the market is wrong. Toku still has to deliver.
But I certainly understand the business better today than I did yesterday.
A big thank you to Thomas, the Toku team and SGX for the warm hosting and sharing.
If Toku keeps executing, will the market eventually see the business differently too?
#CorporateVisit #TradeSGX #Toku #GrowthCompany #POEMS #danccs
PS: I had previously written an article on Toku on Toku Day.
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Toku: Quietly Building Something Worth Paying Attention ToThe Future Doesn’t Always Shout… Sometimes It Just Listens. It was one of those afternoons that stayed with me. WWW.LINKEDIN.COM |